I need help

We all may experience distress, feel there’s nothing to look forward to, and want to die at some stage in our lives. It is crucial for somebody to be there to help. We are here for you. We can help you.

How to request services

JEVI’s local phone number (819 564-1354) is the main gateway to our services. Leave us a message with your name and contact information. We will return your call within 72 working hours, assess your needs, and guide you to the best service at JEVI, or elsewhere.  

Short-term follow-up

In-person follow-up with an accredited counsellor, accessible based on certain criteria. There is always an assessment appointment before individual appointments so we can clearly identify needs and determine the most appropriate intervention plan. Individual follow-up is voluntary.

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Close follow-up with individuals in serious danger of dying by suicide

Close follow-up is a way to ensure that the individual who is/was in serious danger of dying by suicide can access rigorous follow-up quickly once they have left the organization that managed their suicidal crisis (e.g. a hospital).

Emergency intervention

When the situation warrants it and it is possible to get there quickly, two JEVI counsellors may travel to help a person experiencing a suicidal crisis.

Monday to Friday between 8:30 AM and 4:30 PM

excluding holidays

In an emergency, people in distress can call 1 866 APPELLE (277-3553).
Info-Social counsellors in the Eastern Townships answer calls to this helpline.